If you have more questions on this, email call 86. Here is a link with more information on changing from Box Sync to Box Drive: Now click on the Box icon in the taskbar to open this screen. You can check in your taskbar for a Box icon. If you hover your mouse over the icon in the taskbar, it will identify it. With Office365, spreadsheet formulas can be run in the cloud by Office365, whereas with Dropbox and Box AppSheet has to download the entire Excel file and. (You could also have Box Sync set to show every folder.) If it only shows a few of your folders it is more likely Box Sync.Ģ. If it shows every folder you have in Box, it COULD be Box Drive. You can look at your File Explorer, find your Box folder. If you are not sure whether you have Box Sync or Box Drive installled, here are a few ways to check.ġ. HOW TO TELL IF YOU HAVE BOX DRIVE INSTALLED. Select the check box for Require SSL for incoming email and Require SSL for outgoing email and then select Done > Save. Confirm that your incoming and outgoing email server addresses and ports are correct. Depending on your Internet connection and the size of your file, that may happen very quickly or it may take a while. Select Change mailbox sync settings > Advanced mailbox settings. With Box Drive, you will see all of your folders and files - but they will not be stored on your computer unless you open and save a file - and then it will be stored long enough to sync with Box.com. A local copy of the files and folders you selected was stored on your computer. Most people did not select all of their folders. With Box Sync, you had the option of selecting the folders you wanted to see on your desktop. Search for box drive, then click on the Box Drive app to install it.ĭIFFERENCE BETWEEN BOX SYNC AND BOX DRIVE. From there, click on Apps on the left side of the screen. To do that, open a browser and go to and sign in. Go to your Programs or Finder and uninstall Box Sync or Box Drive.Ģ. TO FIX THE PROBLEM, YOU NEED TO REPLACE BOX SYNC WITH BOX DRIVE ON YOUR COMPUTER.ġ. The symptom of the issue is new files placed in your box.com account that you can see in the browser are now longer showing in the desktop folder. If your Box Sync stops working in 2020 or later, it is probably because it has been replaced with Box Drive.
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